Return policy

Return & Exchange Policy for Barrel Cartel (Based in Washington D.C.)

BARREL CARTEL IS A DBA (DOING BUSINESS AS) OF JEG LLC

PLEASE READ CAREFULLY BEFORE USING OUR WEBSITE

Effective Date: [2023]

Thank you for choosing Barrel Cartel! We value your satisfaction and want to ensure a smooth shopping experience for you. Please review our Return & Exchange Policy below:

1. Age Restriction:

  • You must be 21 years and older to visit and use this website. By using this site, you confirm that you are of legal drinking age. If you are not of legal drinking age or do not agree with our terms and conditions, please do not use this website.

2. General Terms:

  • Barrel Cartel, based in Washington D.C., operates this online store. Prices are subject to change without notice. We are not responsible for typographical errors and reserve the right to correct pricing errors at our discretion.
  • We may revise these terms and conditions at any time. Your continued use of the website after any changes implies your acceptance of the revised terms.

3. Interpretation:

  • Captions, titles, or section headings in these terms and conditions are for reference only and do not affect the interpretation of the provisions.
  • The term "including" or "include" means "including without limitation" or "include without limitation," as applicable.

4. Additional Policies:

  • This Return and Exchange Policy must be read in conjunction with our Terms of Service, Privacy Policy, and Shipping Policy, all available on BarrelCartel.com.

5. Refunds and Returns:

  • Barrel Cartel does not offer refunds or returns. All sales are final.
  • In exceptional cases, if we decide to accept a return, a 25% restocking fee will be deducted from your refund. Shipping costs will not be refunded.
  • If the product was initially shipped free of charge due to promotions, a $40.00 fee for shipping and handling will be deducted from the refund.

6. Failed Delivery Attempts:

  • If you fail to receive your order after the allocated number of delivery attempts under the shipping agency's policies, and the product is returned to Barrel Cartel, a 25% restocking fee will be deducted from your refund. Shipping costs will not be refunded.
  • If the product was initially shipped free of charge due to promotions, a $40.00 fee for shipping and handling will be deducted from the refund.
  • If the package is returned to Barrel Cartel damaged due to failed delivery attempts or refusal of delivery, you are responsible for the full cost of the order.

7. Exchanges and Store Credit:

  • Exchanges and Store Credit are determined on a case-by-case basis and are limited to the following scenarios:
    • Damaged Product: If your product is significantly damaged upon receipt and you purchased Barrel Cartel shipping insurance, you may be eligible for an identical replacement if the product is in stock. If it's no longer in stock, you may receive store credit for the purchase price of the damaged item, including shipping costs.
    • Incorrect Orders: If you receive a product that does not match your order receipt, we will send you the correct item upon receiving the incorrect item with a return label provided by Barrel Cartel. If the correct item is no longer in stock, we will issue store credit for the purchase price of the incorrect item.

8. Order Cancellation:

  • All sales are final. If you wish to cancel an order that has not yet been packaged or shipped, we may issue a refund at our discretion, subject to a 10% restocking fee.

Thank you for choosing Barrel Cartel. If you have any questions or require further assistance, please contact our customer support team at [+1(202) 209-6888].

By using our website, you acknowledge and agree to these terms and conditions. Please make sure to review our policies periodically for any updates.